I can’t recommend the Etihad Airways Sydney Office enough. I had to coordinate group travel for a conference, and the process online was just too confusing. A colleague suggested I drop by the office, and I’m so glad I did. The team there helped me organize everything—flights, baggage allowances, and even travel insurance. It was like working with a travel concierge service. They saved me time, money, and a lot of stress. Truly one of the best airline offices I’ve dealt with.